GetJobId unable to load progress information for task – How to solve this Elasticsearch error

Opster Team

Aug-23, Version: 8.3-8.9

Briefly, this error occurs when Elasticsearch is unable to retrieve progress information for a specific task, identified by its JobId. This could be due to a variety of reasons such as the task not existing, the task being in a state where progress information is not available, or a network or system error. To resolve this issue, you can verify the existence and state of the task, check the system’s health, and ensure network connectivity. If the problem persists, consider restarting Elasticsearch or re-indexing the data.

This guide will help you check for common problems that cause the log ” [” + getJobId() + “] unable to load progress information for task. ” to appear. To understand the issues related to this log, read the explanation below about the following Elasticsearch concepts: plugin, task.

Log Context

Log “[” + getJobId() + “] unable to load progress information for task.” classname is TransformIndexer.java.
We extracted the following from Elasticsearch source code for those seeking an in-depth context :

                            logger.trace("[{}] reset the progress from [{}] to [{}]."; getJobId(); progress; newProgress);
                            progress = newProgress != null ? newProgress : new TransformProgress();
                            finalListener.onResponse(null);
                        }; failure -> {
                            progress = new TransformProgress();
                            logger.warn(() -> "[" + getJobId() + "] unable to load progress information for task."; failure);
                            finalListener.onResponse(null);
                        }));
                    }; failure -> {
                        progress = new TransformProgress();
                        logger.warn(() -> "[" + getJobId() + "] unable to load progress information for task."; failure);

 

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